The Associate Consultant position will be based in Chennai location.
We are looking for someone who demonstrates:
Passionate customer focus
Thoughtful, fast, disciplined execution
Tenacious commitment to continuous improvement
Relentless drive to win
Here is a glimpse of what you’ll do:
Baan support (Standard / Customized) day to day site business operations for all Flex Site across Global in Order / Receiving / Work Order / Shipping Process / Cycle count and General Warehouse Operations
Business Requirement gathering from sites and Golden Transaction, Support Handover, Parallel/Shadow Support.
Root cause analyses, KT articles and permanent fixing, validating the functional logic upon site requirement, supporting business during solution deployments
Basic SQL knowledge to retrieve data to develop dashboards or BO report
Learn other applications – RP, Atlas user management and support activity
Coordination with the End user, Requirement Study, Development, Specification writing and Training. Follow up and monitoring, till Customization get stabilized
Here is some of what you’ll need (required):
Team Motivation, Identifying Team area of Improvement & Development plans, Distribution of Jobs, Support in ticket Queue monitoring, Training and Mentoring.
Strong analysis skills; the ability to make critical business recommendations and think strategically
Strong understanding of collaboration processes and challenges
Here are a few of our preferred experiences:
Any Graduates with 2 -4 years of experience in Baan functional support