§Take a lead role in the planning, design, development, and deployment of implementation of Baan/ Infor ERP LN across Uniparts Group
§Provide Deep Technical Support to the Key users facing issues in the Functional areas of ERP in Manufacturing & Logistics domain covering all areas of Planning, Production, Shop Floor Control, WIP, Quality, Sales, Purchase and Warehousing.
§Meet with stakeholder/ key decision makers and end users to define business and operations requirements and systems goals, and identify and resolve systems issues.
§Escalate the unresolved issues to the Corporate ERP Functional Lead (Consultant)/ Infor if required, and work with Infor to provide the resolution to the users
§Provide Training & Transfer Business Process Knowledge to the Key users of the relevant Function
§Identify the gaps in the Business & Information Process flows and work towards eliminating them to improve effectiveness & efficiency of the Information Systems
§Map out the new Business Requirements (System Enhancements) as and when the need arise along with Corporate ERP Functional Lead (Consultants) to ensure the System is consistent with Corporate Design & Deployment Guidelines across India Units
§Develop Training Documentation as per the Business/ Information Process flows and keep them updated with the Changing Business Needs/Requirements
§Set and continually manage project expectations with team members and other stakeholders.
§Provide orientation and training to key users & end users for all modified and new systems.