Why Do We Need ERP and Business Process Automation?
Somewhere along the line we started talking about “Serious Business”, we are all “Serious” business people so this comment is not meant to slight anyone or the way business is conducted, it is meant to make people stop and assess their choices and decisions they are making in everyday business. There comes a time when the business starts to be larger than the people who started it and requires multiple people working together, sometimes in multiple locations, multiple time zones, and it just begins to press us to seriously consider how to make our lives easier and to be able to grow our Business with more profits. A few of the reasons why we need ERP and Business Process Automation.
- Better Communications with Colleagues and Clients
- More Efficiency = More Profits
- Organization + Standards = More Profits
- Company’s Databases become our Data Warehouse and our ultimate value
- ERP leverages our existing resources
Better Communication with Colleagues and Clients
When we are growing and changing at the rate of successful company, we often forget to stop and communicate with our customers and colleagues. Having a single system that our company use each day and all day is a good way for us to keep up and get caught up in a hurry. When a company installs ERP system it should also include their customers who are everything to the business. The minute the client feels neglected, ignored they will start to look elsewhere for their products and services. Make sure ERP system has features that lets us collaborate with our clients just like they are part of the team. ERP systems enable us, empower us, and give us access to our company databases and data warehouse.
Make sure the system works for us and our partners and clients. Not only should our ERP system give us the means to communicate with our customer list, it should also give us the means to professionally manage those communications.
More Efficiency = More profits
Business people are often under the gun and too busy to consider how they can streamline their activities, much less automate their processes. But the fact is proven by 100% of Big Business, if we automate what we do on a routine basis, we will prosper by freeing our self up to focus on other urgent matters. If we are filling out a form, then handling it to the next person in the workflow for them to type into a spreadsheet or system, and possibly the information gets typed in four or five more times, we can immediately cut our company’s workload down by using an ERP system. A properly configured ERP system captures each of our business entries into a single company database or Data Warehouse. So it tands to reason that less work to capture this data and automated processes like invoicing, materials lists, work orders, purchase orders, and more can be created without increasing our resources. This inturn reduces direct costs and enables our resources to focus on more profitable activities.
Organization + Standard = More Profits
To have the company data in a single database or warehouse is powerful. COMPANY may speak with a one voice and one perspective of all aspects of the business. Businesses that wish to grow need to have a standard way and need to have these standards reinforced. Our customers will appreciate it when they have a support or maintenance issue and our people will have the same information on the address and/or person who is on the other end of the phone. We also appreciate that all contracts and communications with the person on the other end of the phone is just a mouse click away. More customer satisfaction is one of the guaranteed road to prosperity.
Our Company Database will become our data base and our ultimate value
As of now we can count at least ten spreadsheets, databases, and other files and documents that “hold the company together”. When the company is incubating and business partners figure out how to work together, this is all part of the startup process. There comes a time when these files and tools become so valuable it is important to back them up, version them, ensure that everyone has the same file, and after a while we look to simplify this process so it doesn’t frustrate all of us. It is at that time that an ERP system can help by putting all these spreadsheets, documents, databases, and other files into a single place and ultimately a single database. When the ERP system is hooked up we will start to use the database for customer sales, communications, support, warranty management, accounting, Project Management, and basically everything that is a process within our regular workday. Quite simply the company data and recorded information becomes our key to our next level of success.
ERP leverages our existing resources
As a company grows the natural reaction is to hire enough people to cover the business and do the work and to make sure the people have a place to work and the necessary tools to do their work. An installed and functioning ERP system instantly reduces the amount of work required to reach the company objectives and profit goals. As stated earlier, by providing a system that is single entry, multiple use we have cut out a lot of rework. Sometimes reducing the workflow by 80%. So far be it for us to say that ERP is a way to cut workforce, we don’t believe in that type of business philosophy, we believe those same people that we trusted, hired, and worked with are more useful doing higher profit activities in
place of their old repetitive tasks.