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Comic for June 24, 2019

Dilbert - 0 sec ago
Categories: Geek

AT&T sued over hidden fee that raises mobile prices above advertised rate

Ars Technica - June 24, 2019 - 9:22pm

Enlarge / An AT&T retail store in Chicago in 2018. (credit: Getty Images | jetcityimage)

AT&T is facing a class-action complaint over its practice of charging a $1.99-per-month "Administrative Fee" that isn't disclosed in its advertised rates.

As the complaint notes, "AT&T prominently advertises particular flat monthly rates for its post-paid wireless service plans." But after customers sign up, the telco "covertly increases the actual price" by tacking on the "bogus so-called 'Administrative Fee,'" according to the lawsuit filed Thursday in US District Court for the Northern District of California.

AT&T "hides" the fee in an easy-to-miss spot in customer bills, the complaint says, and it "misleadingly suggests that the Administrative Fee is akin to a tax or another standard government pass-through fee, when in fact it is simply a way for AT&T to advertise and promise lower rates than it actually charges."

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Bill Gates calls failure to fight Android his “greatest mistake”

Ars Technica - June 24, 2019 - 8:06pm

Enlarge / Bill Gates speaks to Village Global. (credit: Village Global)

Microsoft co-founder Bill Gates recently gave a wide-ranging interview to VC firm Village Global, and at one point, the topic of mobile came up. Gates revealed his biggest regret while at Microsoft was a failure to lead Microsoft into a solid position in the smartphone wars.

In the software world—particularly for platforms—these are winner-take-all markets. So, you know, the greatest mistake ever is whatever mismanagement I engaged in that caused Microsoft not to be what Android is. That is, Android is the standard non-Apple phone platform. That was a natural thing for Microsoft to win, and you know it really is winner-take-all. If you're there with half as many apps or 90 percent as many apps, you're on your way to complete doom. There's room for exactly one non-Apple operating system. And what's that worth? Four hundred billion? That would be transferred from Company G to Company M. And it's amazing to me having made one of the greatest mistakes of all time—and there was this antitrust lawsuit and various things—our other assets—Windows, Office—are still very strong. So we are a leading company. If we'd got that one right, we would be the leading company. But oh well.

In the interview, Gates takes full responsibility for not reacting to the new era of smartphones. But by that time, he already had a foot out the door at Microsoft to focus on the Bill & Melinda Gates Foundation. The original iPhone came out in 2007, and the first Android device was released in 2008. Gates had already announced his transition plan in June 2006.

The CEO of Microsoft at the time was Steve Ballmer, who famously laughed at the iPhone and called the $500 device "The most expensive phone in the world" while deriding its lack of a hardware keyboard. "There's no chance that the iPhone is going to get any significant market share," Ballmer once told USA Today. "No chance."

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